Our Approach

Carter Newell is a leading dynamic Queensland-based firm providing specialist legal advice to Australian and international corporate clients.

The Carter Newell 'One Team' approach is aimed at pursuing excellence in everything we do. We are able to draw on the relevant expertise of lawyers within Carter Newell to ensure quality commercial advice is provided to our clients at all times.

Our approach to client-focused services is driven by the specific requirements of our clients. We apply a strategic methodology to deliver progressive solutions, which is underpinned by integrity in everything we do. We have found that our clients look for the provision of legal services with:

Transparency - we strive to provide a transparent environment for our clients, encouraging them to openly review all matters handled on their behalf, and to evaluate our performance based on the results we achieve.

Reporting - We believe in regular and thorough reporting to our clients and consider that all files being handled by our team will pass any level of scrutiny.
 
Solution Driven – We aim for ‘win-win’ resolutions and a fair apportionment of risk.

Innovation - We are always looking for different methods of approach to achieve the best we can.

Accessibility and responsiveness – Partners are always actively involved in all matters to ensure they are being handled proactively and the best results gained in a timely manner.

Listening – A critical element of our approach is to actively listen to, and understand, each client.

Cost-effective services - To achieve cost-effective outcomes for our clients, matters must be properly resourced and managed.

‘Open’ billing – Our charges for our services are based on time recording, flat structure and expertise.  Our billing is aligned to specific matters and fully narrated with transparent accounts; we believe this model results in significant savings for our clients.

Respect - We recognise the benefits of diversity and the wealth of experience held by the members of the Carter Newell team.  We encourage openness with each other and in the management of the firm and treat everyone with courtesy and respect.